Wednesday, 18 May 2011

Quality Control  Vs  Quality Assurance
ISO 9000 Definitions
• Quality Control
– The operational techniques and activities that are used to fulfill requirements for quality
• Quality Assurance
– All those planned and systematic activities implemented to provide adequate confidence that an entity will fulfill requirements for quality

QC                   Vs               QA
Product                                Process
Reactive                               Proactive
Line function                       Staff function
Find defects                         Prevent defects

QC Vs QA - Examples
QC                                        QA
Walkthrough                         Quality Audit
Testing                                  Defining Process
Inspection                              Selection of tools
Checkpoint                            review Training

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